These Terms of Service (“Terms”) govern your access to and use of the Sturgeon AI Government Contracting & Grants platform (the “Service”), operated by Trapier Management LLC (“Sturgeon AI,” “we,” “us”). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

1. The Service

The Service provides tools for discovering, tracking, and pursuing government contracting and grant opportunities, including opportunity search, market and competitor intelligence, AI-assisted analysis and drafting, proposal management, and related features. Public opportunity and award data is sourced from government systems such as SAM.gov, USAspending.gov, and Grants.gov; we do not guarantee its completeness, accuracy, or timeliness, and you are responsible for verifying all information against the official source before relying on it.

2. Accounts and Eligibility

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old and authorized to act for the business you register. You are responsible for maintaining the confidentiality of your login and for any use of the Service through your credentials, authorized or not.

3. Subscriptions, Credits, and Billing

Paid plans and one-time purchases (including proposal credits and Human Review services) are billed through Stripe. Subscriptions renew automatically until cancelled; you can cancel any time from the Billing page, effective at the end of the current billing period. Except where required by law, subscription and one-time fees are non-refundable. Prices may change with notice before your next renewal. The following apply unless we agree otherwise in writing:

Proposal credits are consumed as described in the Service and are non-refundable once consumed. Unused credits [CONFIRM: expire 12 months after purchase / do not expire]. Duplicate or accidental purchases should be reported promptly and will be handled reasonably and at our discretion.
Failed, disputed, or reversed payments (including chargebacks) may result in suspension of access until resolved; we reserve the right to recover amounts owed and to charge for services already delivered.
Downgrades take effect at the end of the current period and may reduce access to features and any plan-included credits.
Free trials and promotional pricing, where offered, convert to the then-current paid price unless cancelled before the stated deadline.
Taxes. Fees are exclusive of taxes; you are responsible for any applicable sales, use, or similar taxes other than taxes on our net income.
Termination with unused credits. If your account is terminated for breach, unused credits are forfeited; if terminated without cause by us, we will handle unused credits reasonably.

4. Human Proposal Review Services

We offer optional human proposal review services (e.g., Light and Deep reviews). These services are advisory only and do not guarantee a contract award, a compliant submission, or any particular outcome. Stated turnaround times are estimates unless separately agreed in writing. You are responsible for providing complete, accurate materials on time; late or incomplete materials may delay or preclude a review. Purchased reviews [CONFIRM: expire after 90 days / other] and include [CONFIRM: number] revision rounds. Once review work has begun, fees are non-refundable except where required by law. Reviews may be performed by our employees or by vetted contractors, each subject to confidentiality obligations consistent with Section 8.

5. Acceptable Use

You agree not to misuse the Service, including: attempting to access other customers’ data; probing, scanning, or testing the security of the Service without authorization; reselling, scraping, or building a competing product from the Service; using it to violate any law or procurement regulation; introducing malware; or submitting content you don’t have rights to. We may suspend or terminate accounts that violate these Terms.

6. Prohibited Data

The Service is not an authorized environment for classified or other restricted information. You must not upload, submit, or transmit through the Service:

Classified information of any kind;
Controlled Unclassified Information (CUI) unless we have expressly authorized the applicable environment in writing;
ITAR- or EAR-controlled technical data or defense articles;
Source-selection-sensitive information or information protected by the Procurement Integrity Act;
Protected health information (PHI), Social Security numbers, or full payment-card numbers;
Third-party proprietary or proposal material without permission; or
Government credentials, authentication tokens, or access keys.

You are solely responsible for ensuring your submissions comply with all applicable laws, regulations, and contractual and security obligations.

7. Your Content and Confidentiality

You retain ownership of the documents and data you upload. You grant us the limited rights needed to operate the Service (storage, processing, display to you and your team, and performing services you request). We will use commercially reasonable measures to protect nonpublic customer content and will access it only to: provide support; operate the services you request (including authorized human review); investigate security or abuse; or comply with law. For enterprise engagements, a separate mutual non-disclosure agreement and data processing addendum may apply.

8. AI-Generated Content and Output Rights

Portions of the Service use artificial intelligence to generate analysis, summaries, and draft documents. AI output may contain errors and does not constitute legal, financial, or contracting advice. You are solely responsible for reviewing, editing, and verifying any AI-generated content before submitting it to any government agency or third party. Subject to applicable law and your payment of applicable fees, proposal outputs generated for you belong to you, exceptfor: our preexisting materials, templates, models, and software; third-party content; and government-source material. We do not warrant that any output is unique or non-infringing, and substantially similar outputs may be generated for other users.

9. Intellectual Property

The Service, including its software, design, models, and content (excluding your content and government data), is owned by Trapier Management LLC and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.

10. Procurement-Specific Disclaimers

Sturgeon AI is a software tool, not a representative or advisor in your procurement actions. We do not, and the Service does not: act as your attorney, accountant, contracting officer, grant officer, or authorized government representative; determine your eligibility, responsibility, or size status; guarantee compliance with any solicitation; submit proposals on your behalf unless separately agreed in writing; replace SAM.gov, Grants.gov, agency portals, or official solicitation amendments; or provide bid-protest advice. Always confirm requirements and deadlines against the official solicitation and the responsible government office.

11. Indemnification

You will defend, indemnify, and hold harmless Trapier Management LLC and its officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) content you upload or submit; (b) your proposal submissions; (c) your violation of any procurement rule, law, or regulation; (d) your infringement or misappropriation of third-party rights; (e) your misuse of AI outputs; or (f) unauthorized access or activity occurring through your credentials.

12. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that use of the Service will result in contract awards or grant funding, or that data feeds will be accurate, complete, or uninterrupted.

13. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the claim, and we are not liable for indirect, incidental, consequential, or punitive damages.

14. Service Availability and Modifications

We may add, change, or remove features; third-party integrations and government data feeds may become unavailable or delayed; and the Service may be unavailable for maintenance or for reasons outside our reasonable control. Your subscription is to the Service as a whole, not to any specific feature, agent, integration, or data source, and no permanent right to any particular feature is granted.

15. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access for breach of these Terms. Sections that by their nature should survive (including 6–13 and 16–17) survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Except where prohibited, the exclusive jurisdiction and venue for any dispute will lie in the state or federal courts located in North Carolina [CONFIRM specific county, e.g., Mecklenburg County]. Whether mandatory arbitration and a class-action waiver should apply is a decision for counsel and is not included here.

17. General

These Terms (together with any order form or plan-specific terms) are the entire agreement between you and us regarding the Service and supersede prior agreements. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure). You consent to receive communications electronically. Notices to us should be sent to the contact below. The parties are independent contractors; these Terms create no partnership, agency, or joint venture, and no third-party beneficiaries. Headings are for convenience only. For enterprise customers, a signed master services agreement or order form controls over these Terms to the extent of any conflict.

18. Changes

We may update these Terms; material changes will be announced on this page with a new effective date. Continued use after changes take effect constitutes acceptance.

19. Contact

Questions about these Terms: contact us or email Trapier Management LLC at info@trapiermanagement.com.

These Terms are provided for general informational purposes and are not legal advice. A qualified attorney should review them before high-volume public launch, enterprise sales, or onboarding government customers.

Terms of Service.